Question 1

How long does an order take?

Accepted Answer

Most pieces are made to order. Printing, quality checks, hand-finishing, and packing typically take 3–5 days before dispatch.

Question 2

Do you ship across India?

Accepted Answer

Yes. Inked Forge ships pan-India. Tracking details are shared after dispatch.

Question 3

Is shipping free?

Accepted Answer

Shipping is free on orders over ₹999. See the live shipping policy for current details.

Question 4

Which items can be returned?

Accepted Answer

Damaged, defective, incorrect, or manufacturing-defect items may be eligible when reported within 7 days of delivery. Standard unused items may also qualify under the live refund policy.

Question 5

Can personalized items be returned?

Accepted Answer

Personalized and custom items are generally non-returnable unless they arrive defective or incorrect.

Question 6

Can you make a custom design?

Accepted Answer

Yes. Share your idea with Inked Forge through WhatsApp so the team can review what is possible.

Question 7

Do you handle bulk or corporate orders?

Accepted Answer

Yes. Bulk and corporate pricing is available. Visit the Become a Reseller page or WhatsApp the team to start a conversation.

Question 8

Where is payment completed?

Accepted Answer

Payment is completed securely through the store’s Shopify checkout. Available payment methods appear there.

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